Terms and conditions
1. Owner Identification
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This website is owned by WO Studio Barcelona, located in Barcelona, Spain, with contact email info@wostudiobcn.com.
Access to and use of this website are subject to the terms and conditions outlined below.
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2. Purpose
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This Legal Notice governs access, navigation, and use of the website https://www.wostudiobcn.com, as well as the general terms for contracting the services offered by WO Studio.
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WO Studio provides personal training and Pilates classes, both in-person and personalized,
available individually or in DUO format, always by prior appointment and with professional guidance.
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3. Intellectual and Industrial Property
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All content on the website —including texts, images, logos, design, videos, structure, and code— is the exclusive property of WO Studio or its licensors.
Reproduction, distribution, or modification is prohibited without express written authorization.
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4. Service Operation
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Each session is individually designed according to the objectives and needs of each client.
In DUO trainings, each participant follows their own personalized program, even if they share the schedule and space with another client.
Appointments must be respected punctually and responsibly.
In DUO trainings, changes or cancellations are not allowed within the current week.
In individual trainings, appointments can be modified or canceled with at least 24 hours’ notice, and only up to two times per purchased pack.
Absences without notice or for minor reasons (work, mild discomfort, etc.) will be considered attended classes and are non-refundable.
Cancellations will only be accepted for force majeure (hospitalization, medical leave, accident, etc.), duly justified.
Before starting, each client will have a free initial interview, during which their training plan will be defined and their file completed with initial measurements.
5. Service Terms and Contracting
WO Studio only schedules trainings that have been previously contracted and paid.
Each pack or service has an expiration date, communicated at the time of purchase.
After this period, unused trainings will be considered consumed, without refund.
Clients may request an extension of the pack, explaining the reasons. This request will be evaluated by the WO Studio team.
Clients have the right to request an invoice for all contracted services.
6. Registration
Registration is mandatory and one-time upon becoming a client.
If a client cancels and wishes to rejoin, the current registration fee must be paid again.
The registration fee will be shown during the payment process along with the contracted service or pack.
7. Included and Not Included Services
Included:
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Use of the gym and equipment during sessions.
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Personalized professional guidance and follow-up.
Not included:
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Showers or towel service.
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Permanent lockers or continuously accessible changing rooms.
These services are not part of WO Studio’s offer.
8. Prices and Payment Methods
All prices are in euros (€) and include applicable taxes.
Payment can be made by credit or debit card, or other secure methods enabled on the website.
Prices may change without prior notice, but the price at the time of purchase will be respected.
9. Right of Withdrawal and Cancellations
WO Studio services are exempt from the right of withdrawal once the contracted period has begun, in accordance with Article 103 of the Spanish General Law for the Defense of Consumers and Users.
Cancellations or appointment changes must be communicated at least 24 hours in advance.
Classes not attended without prior notice will not be refunded.
10. Client Health Status
The client declares to be physically and medically fit to practice physical exercise.
In case of any medical condition or limitation, the client must inform the trainer and provide medical documentation if necessary.
WO Studio may adapt the program or, if deemed necessary, refuse admission when the requested training is not suitable for the client’s condition.
WO Studio is a private training space, not a public gym.
11. Use of Images and Social Media
WO Studio may create audiovisual material (photos or videos) for promotional or informational purposes on its website and social media.
No client’s image will be used without prior and explicit consent.
However, WO Studio is not responsible if a client’s image appears incidentally or secondarily in group or ambient recordings.
12. Personal Data Protection
In accordance with EU Regulation 2016/679 (GDPR) and Organic Law 3/2018, the personal data collected will be processed by WO Studio Barcelona for the purpose of managing contracted services, inquiries, and informational communications.
Data will be stored securely and will not be shared with third parties unless required by law.
Clients may exercise their rights of access, rectification, deletion, and opposition by sending an email to info@wostudiobcn.com.
13. Liability
WO Studio is not responsible for damages resulting from improper use of the website or information published by third parties.
Likewise, WO Studio is not responsible for injuries or damages resulting from incorrect use of exercises or failure to follow the trainer’s recommendations.
14. Applicable Law and Jurisdiction
This website and the relationships arising from WO Studio’s services are governed by Spanish law.
Any dispute will be resolved by the Courts of Barcelona.
WO Studio Barcelona
Where the body is trained and the soul vibrates
